Delivery & Returns

Shipping & Delivery

We want to make it easy for you to get your products home – quickly, smoothly and safely. All our orders are shipped from our warehouse in Rosersberg, Sweden.

Delivery within Sweden

  • Bring Postal Agent – 59 SEK

  • PostNord Home Delivery – SEK 59

  • Free shipping on orders over 1,000 SEK

Delivery time: 1–3 business days.


Delivery to Denmark & Finland

  • Standard shipping – 69 SEK

  • Free shipping on orders over 1000 SEK

Delivery time: 2–5 working days.


Delivery within the EU

(Applies to Austria, Belgium, Bulgaria, France, Germany, Italy, the Netherlands, Spain, etc.)

  • Standard shipping – 79 SEK

  • UPS Express – 350 SEK

  • Free shipping on orders over 100 euros

Delivery time: 3–7 business days (Express 1–3 days).


Worldwide delivery

(We ship to Australia, Canada, USA, UK, Switzerland, etc.)

  • UPS Delivery – 450 SEK

Delivery time: 5–10 working days.


Other information

  • All orders are shipped with tracking.

  • You will receive a tracking link as soon as your order has left our warehouse.

  • During promotional periods and peak seasons (e.g. Christmas), delivery times may be slightly longer.

Returns & Cancellation Policy

We want you to be completely satisfied with your purchase from us. If for any reason you are not, we offer a 14-day right of withdrawal from the date you receive your order.

Here's how to make a return:

  1. Contact us at info@mentalitedor.se to register your return.

  2. You will receive a return label and instructions via email.

  3. Drop off your package at the designated agent.

Once we have received and inspected your return, we will refund the amount for the product. The return shipping fee will be deducted from the refund as shown below.

Return prices

  • Sweden: 49 SEK

  • Norway: 150 NOK

  • Finland: 7 EUR

  • EU (other countries): 9 EUR

  • Rest of the world: $9

Terms

  • The product must be in unused condition and in original packaging.

  • Refunds will be made to the same payment method used for purchase.

  • Return shipping is paid by the customer, unless the product is defective or we have sent the wrong item.

 

Return prices in your currency:

Australia – 14 AUD
Eurozone – 9 EUR
Canada – 13 CAD
Denmark – 57 DKK
Hong Kong – 70 HKD
Israel – 30 ILS
Japan – 1325 JPY
Malaysia – 38 MYR
New Zealand – 15 NZD
Singapore – 12 SGD
South Korea – 12,595 KRW
Switzerland – 7 CHF
United Arab Emirates – 33 AED
United Kingdom – 7 GBP
United States – 9 USD